Get Paid When Customers Don't Show Up
HVAC techs, plumbers, cleaners, and electricians send a confirmation link. Customers add a card on file. No-show or late cancel? Their fee hits your account automatically.
$0/month. $10 per no-show. Setup takes 5 minutes. No credit card required.
Trusted by contractors across HVAC, plumbing, cleaning & more
Confirm Your Appointment
Please review and confirm below
Service
AC Maintenance
Date & Time
Tue, Apr 8 · 10:00 AM
Technician
Mike's HVAC Services
Cancellation Fee
$100 if cancelled within 24hrs
By confirming, you agree to the cancellation policy.
You Drove to the Job. They Didn't.
You blocked the time slot. You turned down other work. You loaded the van and drove across town. And the customer just… wasn't there. That's $150+ gone. Not once. One in every five appointments.
$0+
lost per no-show on average
1 in 0
appointments end in a no-show
0%
fewer no-shows with card on file
The real cost
What Are No-Shows Actually Costing You?
Find out in seconds.
How many no-shows per month?
Average job value?
Simple setup
Three Steps. No Awkward Money Conversations.
Create the Job
Enter the customer's name, the service date, and your cancellation fee. Done in 30 seconds.
Customer Confirms
They get a text or email with a professional confirmation page. They confirm the appointment and add a card on file. No app, no download, no friction.
You're Protected
No-show or late cancel? Your fee is charged to their card automatically. You set the amount. Baylee takes $10. You keep the rest.
Free until someone flakes. Then you profit. No credit card required.
From the field
Contractors Who Stopped Eating the Cost
Marcus T.
Reliable Air Co.
Verified Baylee user
“I had three no-shows in one week last month. That's almost a thousand dollars gone. Since I started using Baylee, I've had one no-show in six weeks, and I got paid the cancellation fee automatically.”
HVAC Technician, Dallas TX
Sarah K.
Pristine Home Services
Verified Baylee user
“The confirmation page alone is worth it. Customers actually compliment how professional it looks. And knowing I'm protected if they flake? I sleep better.”
House Cleaning, Orlando FL
James R.
Redline Plumbing
Verified Baylee user
“I used to just eat the cost when people didn't show. Asking for a cancellation fee felt weird. Now Baylee handles it and I don't have to say a word.”
Plumber, Phoenix AZ
No credit card required. You only pay when no-shows are charged.
Simple pricing
You Only Pay When a No-Show Pays You
Baylee is completely free when your customers show up. When they don't, you charge your fee and Baylee takes a flat $10. You always come out ahead.
Without Baylee
$0
Customer no-shows. You lose the job and eat the cost.
With Baylee
Your fee
You set $75, $100, $150 — whatever fits. Baylee takes $10. You keep the rest.
Free when your customers keep their appointments.
- Unlimited jobs, no monthly fees ever
- Text and email confirmations
- Card-on-file collection via Stripe
- You set your own cancellation fee amount
- Automatic charging on no-show or late cancel
- Professional customer-facing pages
No subscription. No credit card to start. You only pay when you're collecting a fee.
Questions & answers
Because deposits kill bookings. Customers don't want to pay before the work is done. Baylee doesn't charge them anything upfront. The card is only charged if they no-show or cancel late. Good customers never pay a dime. That's why your booking rate stays the same.
No. They get a link via text or email, confirm the appointment, and add their card, all from their phone's browser. Nothing to install.
Baylee automatically charges the cancellation fee to the card on file. You get paid without having to make an uncomfortable call.
Yes. You control the fee amount and the cancellation window. Set $75, $100, $150, whatever works for your business. When a customer no-shows, they pay your fee, Baylee takes $10, and you keep the rest.
Any home service business that books appointments: HVAC, plumbing, electrical, cleaning, landscaping, pest control, handyman services, and more.
Nothing until a customer no-shows. When that happens, you charge them your fee — $75, $100, $150, whatever you set. Baylee takes a flat $10. No monthly subscription, no percentage cut, no minimums. You only pay when you're making money.
Baylee isn't a scheduling tool. It's a no-show protection layer that works alongside whatever you already use. Create a job in Baylee in 30 seconds, send the confirmation link, and you're covered. No need to switch anything.
Because customers explicitly confirm the appointment and agree to the cancellation policy before adding their card, disputes are rare. If one does happen, Baylee provides Stripe with timestamped proof of the customer's confirmation and policy acceptance to support your case.
The fee is disclosed upfront when they confirm. Customers who see a cancellation policy are actually more likely to show up — that's why Baylee users see 70% fewer no-shows. And when someone does no-show, the fee was already agreed to. No surprise, no confrontation.
Your Next No-Show Should Put Money in Your Pocket
You've eaten the cost long enough. Set your fee, send the link, and get paid when they don't show.
Free to use. $10 per no-show charged. That's it. No credit card required.
Free. No credit card.